QVC Return and Refund Policy

Here at Qvc, we make returns and refunds easier. In fact, we have a whole team dedicated to processing them! We know that returns and refunds can be a hassle, so we’ve put together this quick and easy guide to help you through the process.

If you want to return or exchange a purchased item, know all about QVC return and refund policy. In this article, we have explained all about our store return and refund policy here.

What is Qvc Return Policy?

If for any reason you are not satisfied with a product that you have purchased from QVC, you may return the item within 30 days of the order date. Returns must be accompanied by a Return Authorization Number, which can be obtained by calling our Customer Service team at 1-888-345-5788.

Shipping and handling charges are non-refundable, and all returns must be in their original carton with the packing material intact. A pre-addressed shipping label is included in your package for your convenience.

How Long Do I have to Return an Item to Qvc?

If you’re not completely satisfied with your purchase, you may return most items within 30 days of the shipping date. For returns outside of our guidelines, QVC’s optional WORRYNOMORE extended protection plan can give you extra peace of mind.

Does Qvc Accept Returns Without a Receipt?

In most cases, yes. You can return most items purchased from QVC without a receipt, but there are a few exceptions. All returns must be made within 30 days of the date of purchase, and all returns must be in new or unused condition with all original packaging and accessories.

There are a few items that cannot be returned without a receipt, including clearance items (with a red clearance tag), limited-time offers, special orders, food items, and customized or personalized items. For these items, the return policy will be stated on the product detail page.

To return an item without a receipt, you will need to provide your full name, address, and phone number so that QVC can look up your order history. If you do not have an account with QVC, you will need to provide the credit card used to make the purchase.

Does Qvc offer full refunds?

Yes, Qvc offers full refunds for most items within 30 days of purchase. If you return an item within 30 days of purchase, you will receive a full refund, minus any shipping and handling charges.

If you return an item after 30 days but within 90 days of purchase, you will receive a Qvc gift card for the purchase price of the item, minus any shipping and handling charges. All returns must be in original condition with all packaging and materials.

Can I return an Item to Qvc without the box or original package?

If you have your original packing slip, you can return most items without the box or original packaging. If you don’t have your packing slip, you may still be able to return the item by contacting QVC’s customer service department. In general, QVC has a lenient return policy, and they often allow customers to return items even if they are outside the return window.

How will I be refunded by Qvc?

Products must be returned in their original condition and packaging, along with any accessories, manuals, and documentation. Refunds will be applied to the credit card used to make the purchase. Shipping and handling charges are non-refundable. Returns can take up to two weeks to process.

How Long do Qvc refunds take?

Qvc returns typically take two to three weeks. You will be refunded in the same form of payment that you used to make the purchase. If you paid with a credit card, the refund will be credited to that card. If you paid with a check or money order, you will receive a refund check in the mail.

Can you return an online purchase to the Qvc store? 

Our return policy is simple and convenient. You can return most items you purchase from us either by mail or to a local store. All returns must be made within 30 days of the date of purchase, and items must be in new or unused condition and in the original packaging in order to receive a refund.

If you plan on returning an item to a store, you’ll need the credit card you used to make the purchase as well as your order number.

What is Qvc’s customer service phone number?

If you’re not satisfied with your purchase, we want to make it right. You have up to 30 days to return or exchange items bought on our website. To return by mail, follow these steps:

• Sign in to your account or provide your order number and last name to start your return.
• Print your return label and packing slip.
• Pack up the item(s) you’re returning in the original packaging, if possible. If not, make sure the item(s) are well-packaged for shipping so they arrive back to us undamaged.
• Affix the provided label to the outside of the package and drop it off at a FedEx location. Don’t forget to keep your tracking number!

Does Qvc Accept returns through the mail?

In general, we accept returns by mail for items purchased from our website within 30 days of receipt, unless noted otherwise in our Return Policy or program terms located on the applicable product detail page. Returns made after 30 days are at the discretion.

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