Maurices is committed to providing our customers with the highest level of satisfaction. If for any reason you are not satisfied with your purchase, we will gladly accept your return or exchange within 30 days of the date of purchase. If you are looking for a refund or exchange, our Maurices return and refund policy is here to help.
We accept returns of unworn, unwashed merchandise with all original tags attached within 30 days of the date of purchase. If you do not have your original receipt, we will gladly provide you with a store credit for the current selling price of the item(s).
What is Maurices Return Policy?
If you’re not happy with a purchase, return it within 60 days of the shipping date for a refund of the merchandise cost. Shipping and handling charges are non-refundable. If you return an item through the mail, please use USPS, UPS, or FedEx with a tracking number to ensure your package arrives at our Returns Department. We are unable to issue refunds for items that do not arrive at our Returns Department. You will be refunded in the original form of payment.
No matter the reason, we accept returns on all unworn, undamaged, and unused items with tags attached within 60 days of purchase. (Footwear must be returned with the original box.) We’ll even cover the return shipping costs if you use our pre-paid label.
How Long Do I have to Return an Item to Maurices?
If you are not completely satisfied with your purchase, you may return the unused portion with your packing slip within 60 days of the order date for a refund of the merchandise value. If you do not have a packing slip, please include a note with your name, address, phone number, and order number. Shipping and handling charges are not refundable.
Does Maurices Accept Returns Without a Receipt?
We strive to provide our customers with a great shopping experience and complete satisfaction. If for any reason, you’re not satisfied with your purchase, we will accept returns of unworn, unwashed merchandise with all original tags attached.
The company does not accept returns without a receipt; you will need to present your original receipt or packing slip in order to receive a refund for your original form of payment. If you cannot find your original receipt or packing slip, they may be able to look up your purchase in our system and process your return that way.
Does Maurices offer full refunds?
If you are not completely satisfied with your purchase, simply return the items you bought by mail within 30 days of the order date. We will refund the cost of returned items to the original form of payment. Please note that we can only accept returns for items purchased from maurices.com. If you purchased your item(s) in-store, please return it to a store location.
Can I return an Item to Maurices without the box or original package?
Yes, you may return an Item to Maurices without the box or original package, but a restocking fee will be applied. All returned Items must have all original internal packing materials, and all merchandise must be packed in an external box. The company reserves the right to refuse any return that does not meet these requirements.
How will I be refunded by Maurices?
Maurices will process your return and automatically apply a credit to your credit card or original method of payment within 10 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
How Long do Maurices refunds take?
Our refunds usually take about 3-5 business days to process. Once your return is processed, you will receive an email confirmation. Please note that it may take up to 10 business days for your refund to reflect on your original form of payment.
Can you return an online purchase to the Maurices store?
Yes, you can return your online purchase to any of our retail stores, regardless of where the item was originally shipped from. If you would like a refund for your return, you will need to present the original form of payment. If you do not have the original form of payment, you will be issued a credit card for the value of your return.
What’s Maurices customer service phone number?
If you have any questions about our return or refund policy, please call us at 1-866-977-1542 or visit us online at maurices.com.
Does Maurices Accept returns through the mail?
Yes, you can return items by mail if you have your packing slip and the items are in their original condition. If you do not have your packing slip, please include a note with your name, address, phone number, and order number. We will refund the credit card that was used to make the purchase. Shipping and handling charges are not refundable. Returns should be sent to:
Attn: Returns Department
711 West Veterans Parkway
Duluth, MN 55811
That was all about the Maurices return policy. If you have any questions or queries regarding this article, then please let us know in the comments section below. We will be happy to help you out. Thank you for reading! Keep visiting ReturnPolicy.me for more information.