Lenscrafters Return and Refund Policy

Do you want to know about Lenscrafters Return and Refund Policy? If yes, then you have come to the right place. Lenscrafters is a leading retailer of eyewear and prescription lenses in the United States. The company offers a wide variety of products, including glasses, sunglasses, and contact lenses.

Lenscrafters Return and Refund Policy

If you’re not 100% satisfied with your purchase, don’t worry – you can return or exchange your items within 30 days of purchase. We offer a hassle-free return and refund policy to make sure you’re completely satisfied with your experience.

Lenscrafters Return Policy

If you’re not satisfied with your purchase, you can return most items purchased for a refund or exchange within 30 days of purchase, as long as you have your original receipt. Exceptions include items that are final sale, prescription sunglasses, and contact lenses.

lenscrafters near me

To return an item, please bring it to any store with your original receipt. Our associates will be happy to help you process your return.

Does Lenscrafters Accept Returns Without a Receipt?

Lenscrafters will accept returns without a receipt for store credit only. All other returns must be accompanied by a sales receipt in order to receive a refund for the original form of payment. Returns without a sales receipt will receive store credit for the current selling price of the item(s).

How Long Do You Have to Return an Item to Lenscrafters?

If you’re not completely satisfied with your purchase, you have 14 days from the date of purchase to return your item (s). All returns must be authorized by an associate, so please bring your receipt with you when you visit us.

Does Lenscrafters offer full refunds?

Lenscrafters does offer full refunds for most items, as long as you have your original receipt and the item is in new, unused condition. Some exceptions apply, such as for custom-made items or special orders. You can return most items to any Lenscrafters location, or you can mail them back.

How long do Lenscrafters refunds take?

It usually takes 3-5 business days for Lenscrafters to process a refund once they have received the returned item. If you paid for your order with a credit card, the refund will be credited to that card. If you paid with a check or money order, Lenscrafters will mail a refund check to you within 10 business days.

Does Lenscrafters Accept returns through the mail?

We are unable to accept returns by mail at this time. All returns must be made in-store within 60 days of the date of purchase. We apologize for any inconvenience this may cause.

Can I Return an Item to Lenscrafters Without the Box?

In most cases, yes, you can return an item to us without the box. However, there are a few exceptions. If you are returning sunglasses, they must be in the original case. If you are returning eyeglasses, they must be in the original hard case. Contact lenses may be returned in their original blister pack or case.

Can I return an online purchase to the Lenscrafters store?

There are two possible ways to return your purchases to the LC stores. Let’s see how to return using both ways below.

lenscrafters return policy

In-Store Return Policy

Products purchased through our website can be returned free of charge at any of our locations. Refunds for online purchases returned in-store will be issued in the original form of payment, except for online purchases made using PayPal.

Those returns will be refunded to a Gift Card. To return an item purchased online, please bring your order confirmation email and the credit card used to complete the purchase.

Online Return Policy

If you are not completely satisfied with an online purchase or gift, you may return your U.S.or Canadian purchase in stores or by mail. Restrictions apply for returns made outside the U.S

What is the Lenscrafters customer service phone number?

The customer service phone number is 1-800- LENSCRAFTERS (1-800-536-7277).

How to return a Lenscrafters item

To make Returns with a Receipt:

We will refund your purchase price on most items if you return the merchandise within 60 days of the date of your original purchase. For contact lenses, if you are not satisfied, you may return unopened boxes within 90 days for a refund or credit. Custom-made products such as eyeglasses cannot be returned.

To return an item, bring it to any of our stores along with your sales receipt. We will credit the original form of payment. If you don’t have a receipt, we may be able to look up your purchase in our system and issue a refund or exchange. If we cannot look up your purchase, we will offer you a merchandise card for the current selling price of the item.


Hope this article on Lenscrafters Return and Refund Policy was helpful. Please let us know in the comments section below if you have any other questions about Lenscrafters. For more information, visit our ReturnPolicy.me website. Thanks for reading.

Leave a Comment