Mango Return and Refund Policy

Are you not satisfied with your purchase at MANGO? Don’t worry, you can easily return or exchange your items. If you’re not satisfied with your purchase, we’ll be happy to process a return for you. Simply bring your mango back to the store within 14 days of purchase and we’ll give you a full refund.

mango return and refund policy

We know that sometimes you don’t like what you have purchased or there seems to be any other problem. The clothes can be too tight or there could be a damage issue. Whatever the reason, we want you to be satisfied with your purchase. So if you’re not, just bring it back and we’ll give you a refund.

Mango Return Policy

Mango offers a full refund or exchange on any items you are not completely satisfied with, providing you return the item to us within 14 days of receiving your order. In the case of a refund, please allow 5-10 working days for the money to show in your account.

 mango returns policy

If you have any questions regarding your refund please contact our Customer Care team. Please note that we cannot offer refunds or exchanges on the following items:

  • Any items which have been personalized or made to order
  • Swimwear if the hygiene seal has been removed
  • Pierced jewelry
  • Gift cards

Does Mango Accept Returns Without a Receipt?

The store does not accept any returns without valid proof of purchase (receipt, gift receipt, or order confirmation email). All returns must be made within 30 days from the date of delivery, and items must be returned in their original condition (unworn and unwashed) with all tags attached. If you return an item without valid proof of purchase, we will not issue a refund.

How Long Do You Have to Return an Item to Mango?

If you are not completely satisfied with your purchase, you may return any items within 30 days of receiving your order. Returns must be made in-store or by mail, and items must be in their original condition with all tags attached. Shipping and handling fees are non-refundable.

Does Mango offer full refunds?

Yes, the company offers full refunds on all returns within 14 days of the delivery date. For more information on our return policy, please visit our website or contact Customer Service.

How long do Mango refunds take?

The refunds usually take 3-5 business days to process. You will receive an email notification once your refund has been processed.

Does Mango Accept returns through the mail?

Mango does not accept any returns through the mail. You can only return items to one of their stores.

Can I Return an Item to Mango Without the Box?

mango outlet return policy

The store does not accept returns without the original box or packaging. All returns must include the completed Return Form, which can be found on the back of your packing slip. Please note that returns may take up to 14 days to process.

Can I return an online purchase to the Mango store?

Mango does not accept online returns in-store. All online purchases must be returned by mail. To start a return, go to the website and begin the process by entering your email and order number.

What is the Mango customer service phone number?

The customer service phone number is 1-888-666-7440. The hours of operation are Monday-Friday 8 am to 8 pm EST and Saturday-Sunday 9 am to 6 pm EST.

How to return a Mango item?

If you’re not satisfied with your purchase, you can return the item or items within 30 days of receiving your order. Returns are free of charge for orders placed through the website.

Items must be returned in their original condition, with all tags attached, and in a reusable bag. Refunds will be credited to the original method of payment.


We hope you got to know all about the Mango return and refund policy through this article. If you have any further queries, feel free to reach out to their customer service. Stay safe and happy shopping! For more similar content, keep following us at Thanks for reading!

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