Are you looking for Goat return and refund policy? If yes, then you have come to the right place. Goat is renowned for its stylish sneakers, apparel, and accessories. But what happens if your purchase doesn’t work out? Here’s a look at their return and refund policies.
If you’re not satisfied with your purchase, we will gladly accept returns of Goat within 30 days of purchase. We value our customers and their satisfaction is our top priority, so we’ll do whatever we can to make things right.
What is Goat Return Policy?
Goat offers free returns and exchanges within 14 days of receiving your order. All sale items are final sales and cannot be returned or exchanged. To return or exchange an item, please email email@example.com with your order number and the item you would like to return. We will then provide you with further instructions on how to return your item(s).
All returns must meet the following conditions:
- Item(s) must be returned within 14 days of receiving
- Item(s) must be unworn, unaltered, and unwashed with all tags attached
- Item(s) must have no makeup, deodorant, or perfume stains
- Hosiery, swimwear, jewelry, and hair accessories are final sale and cannot be returned or exchanged
How Long Do I have to Return an Item to Goat?
At Goat, we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.
We’re happy to offer a refund or exchange on most items, provided they are returned within 28 days of receipt, are in their original condition (with tags and packaging), and have proof of purchase.
We do not accept returns on gift cards, personalized products, pierced jewelry, or on earrings for hygiene reasons. We also do not accept returns on sale items unless faulty.
How Long Do I have to Return an Item to Goat?
You can return your unwanted items to us within 28 days of receiving your order. Please note that we do not accept returns on sale items unless they are faulty.
Does Goat Accept Returns Without a Receipt?
If you have your original receipt, we will gladly refund the purchase price of the item. If you do not have your original receipt, we will offer a store credit for the current selling price of the item. All returns must be accompanied by the original sales receipt and be within 30 days of the date of purchase.
Does Goat offer full refunds?
If you’re not satisfied with your purchase, we want to make it right. You may return most new, unused, and unopened items sold by Goat within 60 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Can I return an Item to Goat without the box or original package?
Goat does not accept any items for return that are not in the original package or box. If you do not have the original package or box, please contact the manufacturer to see if they will accept a return of the item directly.
How will I be refunded by Goat?
If you are not satisfied with your purchase, you may return the item(s) within 30 days of receiving the order for a refund of the purchase price, minus the shipping and handling fees. Items must be returned in their original condition and packaging.
To return an item, please contact customer service at 1-800-123-4567 to obtain a Return Authorization Number (RMA). Returns will not be accepted without an RMA. Once you receive your RMA, please write it clearly on the outside of the package and return it to the address provided.
We recommend that you use a shipping method that provides tracking information and insurance for your return, as we are not responsible for items that are lost or damaged in transit. Shipping and handling fees are non-refundable.
How Long do Goat refunds take?
We process returns as quickly as possible, but please allow 2-3 weeks for your refund to be processed and 3-5 days for it to show up in your account. We’ll send you an email when your return is processed.
Can you return an online purchase to the Goat store?
At Goat, we want you to be happy with your purchase. If you are not satisfied with an item that you have purchased from us, you may return the item within 30 days of the order date for a full refund of the purchase price, minus the shipping and handling charges.
To return an item, please follow the instructions on the packing slip that came with your order. For your convenience, we also include a pre-addressed return label in every package we ship. Simply attach the label to the outside of your return package and drop it off at any USPS location.
Refunds will be processed as soon as we receive the returned item and will be issued in the same form as the original payment. Please allow 5-7 business days for us to process your return once we receive it.
What is Goat’s customer service phone number?
We’re happy to help by phone, but sometimes the answer you need is right here on our website. You may be able to find a solution to your return or refund question without even having to pick up the phone!
If you need to speak with someone on our team, our customer service hours are Monday-Friday, 9 am-5 pm ET. Our customer service number is 1-800-543-6287.
Does Goat accept returns through the mail?
We accept returns via mail for items purchased on our website. You have 14 days from the date your order was delivered to initiate a return. To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging. When we receive your returned item, we will fully refund the cost of the item and any applicable taxes. Shipping charges are non-refundable.
We hope this guide helped you know to understand more about Goat return and refund policy. Keep your receipt and make sure that the purchased items are in their original condition if you want to make a successful exchange or get a full refund. If you have any questions, drop them in the comments below. We’ll get back to you as soon as possible. Check our ReturnPolicy.me website for more similar guides.