If you’re planning on shopping for your Halloween costume at Spirit Halloween, it’s important to familiarize yourself with their return and refund policy. If you’re like me, you’re probably thrilled to get your hands on some new Halloween decorations and costumes. But before you get too excited, take a minute to read over Spirit Halloween’s return and refund policy. That way, if you’re not satisfied with your purchase, you can return it without any hassle.
This article will provide an overview of the store’s policies so that customers can make informed decisions when shopping there. It will also outline how to go about returning items if necessary and what types of refunds are available. By understanding these policies ahead of time, shoppers can rest assured knowing they won’t be stuck with any unwanted purchases this Halloween season!
What is Spirit Halloween’s Return Policy?
We offer a variety of Return and Refund options because we want you to be delighted with your purchase, but we understand that sometimes things just don’t work out. If you are not satisfied with your purchase, please follow the instructions below so that we can help you process your return as quickly as possible.
We will accept returns of most merchandise in new, unopened condition with the packaging intact within 60 days of the date of purchase. Returns must be accompanied by a receipt, packing slip or order confirmation. A refund will be issued to the original form of payment at the original selling price. Shipping and handling charges are non-refundable.
There are some items that are ineligible for return, including:
- Clearance items (any item with a price ending in .97)
- Opened items
- Items missing original packaging or contents
- Digital products
How Long Do I have to Return an Item to Spirit Halloween?
You have until November 1st of the year when you made your purchase to return any item to Spirit Halloween for a refund. This policy applies to both in-store and online purchases. All returns must be made within this time frame in order to receive a refund, no exceptions will be made.
Does Spirit Halloween Accept Returns Without a Receipt?
In order to process your return as quickly as possible, please bring a valid photo ID and your original purchase receipt when returning merchandise to our stores. If you do not have a receipt, we may be able to locate your purchase in our system using the credit card you used or your Spirit Halloween Rewards account number. If we are unable to locate your purchase, we will give you a Spirit Halloween gift card for the current selling price of the returned merchandise.
Does Spirit Halloween offer full refunds?
No, Spirit Halloween does not issue full refunds for returns. If an item is returned, the customer will receive a refund in the form of a store credit. The amount of the store credit will be equal to the value of the item at the time of purchase minus any applicable restocking fees.
Can I return an Item to Spirit Halloween without the box or original package?
Items must be returned with all accessories and in the original packaging. We do not accept returns on certain items, including but not limited to:
- Cosmetics
- Contact lenses
- Wigs
- Hosiery
- Opened music
- DVDs
- Video games and software
- Certain costumes and accessories.
Refunds will be processed within three to five business days after we receive the return.
How will I be refunded by Spirit Halloween?
If you are not satisfied with your purchase from Spirit Halloween, you may return it within 60 days of the ship date for a refund to your original form of payment. Returns made after 60 days will be refunded in the form of a Spirit Halloween merchandise credit.
All returns must be accompanied by a Return Authorization (RA) number, which can be obtained by calling our Customer Service Department at 1-800-CAPTAIN (1-800-227-4825). Please note that shipping and handling charges are non-refundable.
How Long do Spirit Halloween refunds take?
We will process your refund as soon as possible, but please allow 2-3 weeks for the refund to appear on your credit card statement. If you have any questions about your refund, please contact our Customer Service team at 1-800- Sphinx (1-800-774-9469) or by email at info@spirithalloween.com.
Can you return an online purchase to the Spirit Halloween store?
Products purchased through our website may be returned to any of our store locations. If you are not satisfied with an online purchase and would like to return the product to a store, please bring a copy of your packing slip or order confirmation email, as well as the credit card used for the purchase.
What’s Spirit Halloween’s customer service phone number?
If you need any help related to your returns and exchanges, you can contact customer service at (866) 586-0155. To request a callback, press option 1 any time after call options are selected; when on hold.
Does Spirit Halloween accept returns through the mail?
Yes, Spirit Halloween accepts returns through the mail. You can return items by mail if you have your original packing slip and the items are in their original condition. Returns will be refunded to the original form of payment. Shipping and handling charges are not refundable.
Conclusion
Now that you know more about Spirit Halloween’s return and refund policy, you can shop with confidence knowing that you can get an exchange or refund if something goes wrong. It’s important to remember that all returns must be in their original condition. That’s all for this post. For more information, visit the ReturnPolicy.me website. Thanks for reading.