Ikea Mattress Return and Refund Policy

Welcome to my blog! Today, I’m going to be discussing the Ikea mattress return and refund policy. This is a topic that’s near and dear to my heart, as I’ve had to return an Ikea mattress myself. I’ll be sharing my experience with returning an Ikea mattress, as well as giving you some tips on how to make the process go smoothly.

ikea mattress return and refund policy

If you’re considering purchasing an Ikea mattress, you’ll want to be sure to read up on the company’s return and refund policy. Ikea offers a generous return policy for mattresses, but there are some important things that you need to know in order to take advantage of it. In this article, I will share the Ikea mattress return and refund policy in detail.

Ikea Mattress Return Policy

Ikea offers a one-time exchange or refund of an unused mattress within 365 days of the date of purchase, provided you have your original receipt. If you do not have your original receipt, Ikea will give you a store credit for the current selling price of the mattress. All mattresses must be clean, dry and undamaged, and still in their original packaging to be eligible for return or exchange.

ikea return policy online

Does Ikea Mattress Accept Returns Without a Receipt?

In general, Ikea does not accept returns without a receipt. However, there may be some exceptions depending on the item in question and the Ikea location you are returning it to. For example, at some locations, they may accept returns of mattresses without a receipt if they are in new and unopened condition. If you are unsure whether or not your Ikea location will accept a return without a receipt, it is best to call ahead or check their website before making your purchase.

How Long Do You Have to Return an Item to Ikea Mattress?

If you’re not satisfied with your purchase, you can return most items within 365 days for a full refund. Here are a few exceptions:

  • Made-to-order items (such as custom sofas),
  • Mattresses
  • Final Sale items and
  • Items damaged through normal wear and tear

Does Ikea Mattress offer full refunds?

At IKEA, we stand behind our products and want you to be happy with your purchase. That’s why we have a 365-day return policy for many of our products, including mattresses. If you’re not satisfied with your IKEA mattress, you can return it for a full refund within 365 days of the date of purchase.

How long do Ikea Mattress refunds take?

Ikea mattress refunds usually take around 2-4 weeks to process. This time frame may be extended during busy periods, such as the holidays. Ikea does not offer refunds for worn or damaged mattresses. If you believe your mattress is defective, you may be entitled to a free replacement from Ikea.

Does Ikea Mattress Accept returns through the mail?

Products purchased through ikea.com can be returned to any of our stores or by mail within 90 days of the date you received your product. If you choose to return by mail, please note that shipping and handling charges are non-refundable. You are responsible for the cost of return shipping. Before returning a product, please make sure it is in new and unused condition and includes all original packaging, parts, accessories, and documentation. Mattresses cannot be returned by mail; they must be returned to a store.

Can I Return an Item to Ikea Mattress Without the Packaging?

 ikea mattress return policy reddit

Ikea does not accept returns for items without the original packaging. This policy is in place to ensure that all items are in new and unused condition when sold to customers. If you do not have the original packaging, you may be able to sell the item back to Ikea through their second-hand market, Ikea Auktion.

Can I return an online purchase to the Ikea Mattress store?

Online purchases can be returned to any store location. If you do not have a store location nearby, you can return your purchase by mail. Please note that a return shipping fee will be deducted from your refund.

What is the Ikea customer service phone number?

Ikea’s customer service phone number is 1-888-863-4532.

How to return an Ikea Mattress item

If you’re not happy with your IKEA mattress purchase, you can return it within 365 days, no questions asked. You’ll get a full refund, and we’ll come to pick up the mattress for free.


Hope this article on the Ikea mattress return and refund policy was helpful! If you have any further questions, feel free to reach out to the company’s customer service team. Be sure to read the full policy before making a purchase, so that you are aware of all the terms and conditions. Thanks for reading! Get back to ReturnPolicy.me for more help in the return & refund process.

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