If you’re not happy with your purchase from Levi, don’t worry – we’ve got you covered with our return and refund policy. We want you to be satisfied with your purchase, so if you’re not, just let us know and we’ll take care of it. Many people are unsure of what the policy is, or how it works. The company has a few different policies in place, and it can be confusing to know which one applies to your situation.
In this article, we will discuss the Levi return policy in detail, and tell you everything that you need to know in order to make a return. We will also provide some tips on how to make the process as smooth as possible. We will also break down Levi’s return and refund policy so that you can understand what is required of you if you need to make a return.
Levi Return Policy
At Levi, we stand behind the quality of our products and are committed to making sure you are satisfied with your purchase. If for any reason you are not happy with your purchase, we will accept returns of unworn, unwashed merchandise within 60 days of receipt. All returns must be accompanied by the original sales receipt. Shipping and handling charges are non-refundable.
We currently do not offer exchanges. If you would like a different size or style, please place a new order and return your original purchase according to our return policy above.
Does Levi Accept Returns Without a Receipt?
Levi accepts returns without a receipt as long as you have your ID. If you do not have your ID, Levi may still accept your return, but it will be at the discretion of the store manager. All returns without a receipt will be refunded as store credit.
How Long Do You Have to Return an Item to Levi?
You have 60 days from the date of purchase to return an item to Levi for a refund. All returns must be accompanied by a receipt. Returns without a receipt will be credited at the current selling price. Shipping charges are not refundable.
Does Levi offer full refunds?
If you are not satisfied with your purchase, Levi offers a full refund within 60 days of purchase, as long as you have your original receipt and the items are in new, unworn condition with all tags attached.
How long do Levi refunds take?
Levi Strauss & Co. values customer satisfaction and wants you to be happy with your purchase. If for any reason you are not completely satisfied, simply return the unwashed and unworn item(s) with tags attached within 60 days of purchase for a refund or exchange.
Purchases made online can be returned either through the mail or at any Levi’s® store across the United States. Refunds will be issued to the original form of payment within approximately 14 business days of receiving your return. If you do not have your original packing slip, please include the following information with your return:
- Daytime phone number
- Order number (if available) or a description of the item(s) you are returning
- Reason for return
- Method of payment
Does Levi Accept returns through the mail?
At Levi, we want you to be satisfied with your purchase. If you are not completely satisfied with an item, we will gladly accept returns of unwashed, unworn, undamaged, or defective merchandise purchased on levi.com for a refund or exchange within 60 days of purchase. All returns must be accompanied by the original sales receipt. Shipping and handling charges are not refundable.
Can I Return an Item to Levi Without the Box?
In most cases, yes — but there are a few exceptions. All returned items must be in new, unused, and unwashed condition with all original tags attached. If you’re missing the original packaging or labels, we suggest covering the item in protective wrapping to avoid damage during transit. We also recommend including a note with your contact information and order number. Used or damaged items will not be accepted for return.
Can I return an online purchase to the Levi store?
Yes, Levi offers free returns on all online orders. You have 60 days from the order date to return items to the store or by mail. All items must be in new, unworn condition with tags attached. For more information, please visit our returns page.
What is the Levi customer service phone number?
If you need to speak to a customer service representative about your order, you can call 1-866-860-8907. Representatives are available Monday-Friday from 7 am to 7 pm Central Time.
How to return a Levi item
If you’re not happy with a product purchased from the official site or store, we will accept returns of unwashed, unworn, undamaged, or defective merchandise purchased through our website for a full refund within 60 days of purchase. Items must be returned within 60 days of the order’s ship date. We offer free returns for store credit or refund on all domestic orders over $100 that are postmarked within 60 days of the order’s ship date.
To return an item, follow these steps:
- Pack your item(s) in the original shipping package if possible.
- Include a copy of your invoice or packing slip with your return. You’ll find this on the back of your packing slip. If you don’t have it, please include your order number and billing last name so we can locate your order.
- Refunds will be applied to the credit card used to make the purchase within 10 business days of receiving the return once it has been processed at our distribution center.
That was all about the Levi return and refund policy. We hope that this article was helpful and that you now have a better understanding of the policy. Levi is a great company to work with, and they are usually very accommodating when it comes to returns. Just make sure that you are familiar with the policy before you make your purchase so that there are no surprises down the road. Thanks for reading. Stay tuned to Return Policy for more information.