Michael Kors Return and Refund Policy

Welcome to the Michael Kors Return and Refund Policy blog. Here you will find all the information you need to know about our return and refund policy. If you are planning to return or exchange a purchased item from Michael Kors, we’ve got your back.

Michael Kors Return & Refund Policy

We know that sometimes things don’t go as planned, so we want to make sure you are aware of our policy in case you need to return or exchange an item. Thank you for shopping with us and we hope you have a great experience!

Michael Kors Return Policy

“Michael Kors will accept merchandise in its original condition when accompanied by the original sales receipt or packing slip, provided that the returns are made within 30 days of the date of purchase.
All monogrammed, personalized, final sale and clearance items are not returnable. Shipping and handling charges are not refundable.

Products purchased through a Michael Kors retail partner must be returned to the location where purchased and are subject to the return policy of that retailer. To return by mail, please follow the instructions on your packing slip. For your protection and to ensure prompt delivery, we recommend that you send your return via a traceable carrier such as UPS, FedEx, or USPS Parcel Post.

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Include all paperwork, parts, and accessories; do not remove labels. If an item you received is defective please call us at 1-877-709-5677. We will arrange for a prompt replacement.

Does Michael Kors Accept Returns Without a Receipt?

Products purchased through an authorized retailer:

We accept returns of unworn merchandise, with tickets attached and original packaging included, within 30 days of the date of purchase. Merchandise purchased at a discount of 50% or more is a final sale and not returnable.

Products purchased through our website or Michael Kors stores:

We accept returns of unworn merchandise, with tickets attached and original packaging included, within 30 days of the date of purchase for a full refund to your original form of payment. We do not accept returns on engraved, customized, or final-sale merchandise.

How Long Do You Have to Return an Item to Michael Kors?

We want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. This policy is valid within 30 days of the ship date. All returns must be postmarked within 30 days of the original ship date. If returning items purchased with a gift card, you will only be refunded with a Michael Kors Gift Card.

If you paid using two different payment methods, the amount paid by each method will be refunded to the original form of payment used for that purchase. If this is not possible, then a Michael Kors Gift Card will be issued for the return amount.

Does Michael Kors offer full refunds?

Michael Kors does not offer full refunds for any items. If you are not satisfied with your purchase, you have 14 days from the date of shipment to return the item for a store credit or exchange. All returns must be in original condition, unworn, with all tags attached. Returns that do not meet these criteria will not be accepted and will be sent back to the customer. Shipping and handling charges are non-refundable.

How long do Michael Kors refunds take?

We process returns as quickly as possible, and you will receive an email confirmation when your return has been processed. Please note that it can take up to 10 business days for the refund to post to your account.

Does Michael Kors Accept returns through the mail?

Michael Kors accepts returns of most unworn, undamaged merchandise within 30 days of receipt for a full refund. A return label is included with your order; you may also request a return by calling our Customer Service team at 1-866-709-5677.

Shipping and handling charges are not refundable unless the merchandise was damaged during shipping or the return is a result of our error. We will promptly process an exchange or refund once we receive your return.

Can I Return an Item to Michael Kors Without the Box?

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Michael Kors will accept returns of unworn, undamaged, or defective merchandise purchased at a Michael Kors full-price retail store, provider, or online at www.michaelkors.com for a full refund in the original form of payment within 30 days from the date of purchase. You must present a photo ID as well as the credit card used to make the purchase when returning merchandise to a store.

Can I return an online purchase to the Michael Kors store?

You may return your online purchase to any Michael Kors retail store. Please note that all items must be returned in their original sold condition, with all tags attached, and must include the order packing slip. Worn or altered items, including fragrance and beauty products, cannot be returned.

What is the Michael Kors customer service phone number?

The customer service phone number is 1-866-709-5677. You can reach a customer service representative Monday through Friday from 8:00 a.m. to 11:00 p.m. EST and Saturday and Sunday from 10:00 a.m. to 10:00 p.m. EST.

How to return a Michael Kors item

Michael Kors offers a refund or an exchange on most items, as long as you have proof of purchase, within 30 days of the purchase date. Returns must be unworn, in the state you received them, and in the original packaging with tags attached.

The quickest way to process a return is to fill out the online form and print out a pre-paid shipping label. You can also return your item to a store near you. If you do not have a store near you, then you will need to ship your item back at your own cost.


That was all about Michael Kors return and refund policy. Note that some items are final sale and not eligible for return or refund such as swimwear, fragrance, eyewear, and sale items. For more information on Michael Kors’ return policy, please visit our ReturnPolicy.me website. Thank you for reading.

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