Talbots Return and Refund Policy

If you are looking for the latest Talbots return and refund policy, then this guide is for you. It’s been a long time since we updated our return and refund policy, but we’re finally doing it! We know that our customers have been wanting an update for a while, so we’re happy to oblige.

talbots return and refund policy

Our new return and refund policy about Talbots is simple: if you’re not satisfied with your purchase, you can return it for a full refund, no questions asked. We want our customers to be happy with their purchases, and we believe that this new policy will help.

What’s Talbots Return Policy?

In order to keep our prices as low as possible, we do not offer refunds. All sales are final. We do offer exchanges or store credit within 60 days of purchase on most items, except for the following: final sale items, food/gift baskets, labor/services, special orders, and selected furniture, rugs, and mattresses.

talbots customer service

If an item is received damaged or defective, please contact Customer Service at 1-800- Talbots (1-800-825-2687), and a Customer Service Representative will assist you.

How Long Do I have to Return an Item to Talbots?

If you’re not completely satisfied with your purchase, simply return it within 30 days of the shipping date for a refund (excluding shipping, handling, duties, and taxes). If you would like to make an exchange, please return your item(s) within 60 days. All returns must be accompanied by the packing slip and be in new condition—unworn, unwashed, and unaltered. Final sale items may not be returned for a refund or exchange.

Does Talbots Accept Returns Without a Receipt?

Talbots does accept returns without a receipt, however, they may give you a store credit rather than a refund. If you do have your receipt, you’ll have 90 days to return the item and receive a full refund.

Does Talbots offer full refunds?

Yes, we offer full refunds on most items, as long as they are returned within 60 days of the date you received your shipment (minus shipping and handling).

To return an item, simply call us at (1-877-825-2687) to obtain a Return Authorization Number. Once you have this number, please include it along with the item(s) you are returning and mail it to the following address:

Talbots Direct
Returns Department
PO Box 2696
Lehigh Valley, PA 18001-2696

Can I return an Item to Talbots without the box or original package?

At Talbots, we want you to be completely satisfied with your purchase. If for any reason you are not, we will gladly accept your return of merchandise that is:

  • Unworn
  • Unwashed
  • With all original tags attached
  • In its original packaging (if applicable)

We will not accept a return of any item without the original box or packaging.

How will I be refunded by Talbots?

In general, you will be refunded in the same form of payment that you used for the initial purchase. For example, if you paid for your order with a credit card, you will receive a refund to that credit card.

How Long do Talbots refunds take?

We will endeavor to process any refund due to you as soon as possible and, in any event, within 30 days of the day we received your return. However, please note that during our busy periods, such as following a sale event, it may take slightly longer to process your refund.

We will keep you updated if we anticipate a delay in processing your refund beyond the usual timescales. If you have any queries regarding the progress of your refund, please contact Customer Services (see below).

Can you return an online purchase to the Talbots store?

talbots near me

Talbots will gladly accept returns of merchandise purchased online at talbots.com within 30 days of the shipment date accompanied by the original packing slip and invoice. All returns must be in “like-new” condition (unworn, unwashed, unaltered) with all original tags attached. Return shipping is the responsibility of the customer and initial shipping charges are non-refundable.

What’s Talbots customer service phone number?

Our customer service representatives are available Monday through Friday from 8:00 a.m. to 10:00 p.m. ET and Saturday from 9:00 a.m. to 9:00 p.m. ET. The best way to reach us is by email at [customerservice@talbots.com]. You can also call us at 1-800- Talbots (1-800-825- 2687).

Does Talbots Accept returns through the mail?

Yes, Talbots offers a return-by-mail option for items that were purchased either through the official website or through one of our catalogs. To return an item by mail, please follow the instructions on the back of your packing slip.

You will need to indicate the reason for the return and enclose the Return Form with your merchandise. We recommend that you use a shipping method that provides tracking information, as they are not responsible for lost or misdirected returns.

Please note: If you choose to return items by mail that were originally ordered using our “ship to store” option, you will be refunded only for the cost of the merchandise and not the shipping charges.


Now that you know all about Talbots return and refund policy, you can easily go for the return or refund process for your purchases. If you have any questions about their return policy, feel free to reach out to ReturnPolicy.me! We hope this article was helpful.

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