Tiffany’s Return and Refund Policy

If you’re not satisfied with your purchase from Tiffany & Co., we will gladly refund or exchange it within 30 days of purchase. However, all returns and exchanges must meet the set criteria. If you are looking to return or refund an item from Tiffany & Co., you may be wondering what the process is like. Don’t worry, we are here to help!

tiffany's return and refund policy

In this article, we will outline the steps you need to take in order to get your money back. We will also provide some tips on how to make the process as smooth as possible. So, whether you have a receipt or not, keep reading for information on Tiffany’s returns and refund policy! 

What’s Tiffany’s Return Policy?

Tiffany’s will gladly accept returns within 30 days of purchase for most merchandise in unused, salable condition. A refund will be issued to the original form of payment. Shipping and handling charges are non-refundable, except if the return is a result of our error. The conditions for Tiffany & Co.’s return policy are:

  • The item must be in new or unused condition
  • The item must be accompanied by the original sales receipt
  • The item must be returned or exchanged at their store or by mail

Exceptions to our policy include:

  • All items returned more than 30 days after the delivery date
  • Clearance, Custom Made to Order, and personalized items
  • Equestrian and religious items (including, but not limited to; rosary beads, crucifixes, and other religious jewelry)
  • Fragrances (including skincare, cosmetics, and colognes)

We recommend that you insure your return package against loss or damage, as we do not accept responsibility for merchandise until it arrives at our Returns Processing Facility. To start a return please visit their official website.

How Long Do I have to Return an Item to Tiffany?

Tiffany & Co. accepts returns for refund or exchange within 30 days from the date of purchase, provided the merchandise is in its original condition and accompanied by the sales receipt.

tiffany return policy no receipt

Does Tiffany Accept Returns Without a Receipt?

Tiffany & Co. gladly accepts returns of merchandise that were purchased either through our boutiques or online within 30 days of receipt for a refund to the original form of payment. All products returned must be in “like new” condition with no signs of wear, tear, or misuse, and all tags attached. Returns without a receipt may be refunded as a gift card at the current selling price.

Does Tiffany offer full refunds?

At Tiffany, we are committed to providing you with the highest level of customer service. If for any reason you are not satisfied with your purchase, we will gladly accept your timely return of any merchandise purchased online at or in stores in the United States.

All returns must be in sellable condition and accompanied by a Return Authorization form, which can be obtained by calling Customer Service at 1-800-843-3269. Shipping and handling charges are non-refundable. refund your purchase price, less shipping and handling charges, using the original form of payment. Purchases made with a Gift Card will be refunded as a Gift Card.

Can I return an Item to Tiffany without the box or original package?

We accept returns of merchandise purchased from Tiffany & Co. in its original condition within 30 days of receipt, accompanied by the original invoice and Return Authorization form. All returns must be shipped using our complimentary Tiffany return shipping label. Returns with missing documentation will not be processed. Please allow 2-3 weeks for us to process your return once it is received at our distribution center.

Merchandise purchased from Tiffany & Co. that was not originally shipped to you in a Blue Box or Pouch will not be accepted for return in those packaging materials. All returns must include any special promotional items that were included with your original purchase and any free gifts associated with that purchase; otherwise, those items will be charged to the credit card used for the original purchase.

How will I be refunded by Tiffany?

Tiffany will gladly process returns for merchandise that is unused and in its original condition, accompanied by a sales receipt or gift receipt, within 30 days of purchase. All price adjustments will be made prior to shipping and orders may take up to 2 weeks to process.

We regret that we are unable to refund your original shipping charges unless the return is a result of our error. Please note that we only accept returns for items purchased from Tiffany & Co. stores or the official website; we do not accept returns for items purchased from authorized retailers.

How Long do Tiffany refunds take?

Tiffany will process your return and refund your credit card within 3-5 business days of receiving your return. If you do not see the credit on your card within 3-5 days of mailing your return, please contact your credit card issuer to verify that the refund has been processed.

tiffany and co return policy

Please note: If you paid for your purchase using a gift card or eGift, you will be refunded in the form of a new Gift Card or eGift.

Can you return an online purchase to the Tiffany store?

Products purchased through their online store may be returned either by mail or at any retail store in the country/region where the purchase was made. For store returns, please bring either the packing slip or order confirmation email as well as the credit card used to make your purchase. If you do not have your packing slip or order confirmation email, please call Customer Service at +1 800 843 3269 and a representative will assist you.

What’s Tiffany’s customer service phone number?

If you have any questions or concerns, please call us at 1-800-TIF-4000 (1-800-843-4000).

Does Tiffany Accept returns through the mail?

Yes – Tiffany accepts returns via mail for items that were purchased through their website or catalog. You have 30 days from the date of purchase to initiate a return. To start a return, you will need to log into your account and select the items you wish to return.

Once you have done that, you will be given a return authorization number and instructions on how to package and ship your return. Returns must be shipped via a traceable method and must be insured for the full value of the item.


That was all about Tiffany’s return and refund policy. We hope this article was helpful in outlining the steps you need to take in order to get your money back. Remember, if you have any questions, be sure to reach out to customer service for assistance. And, as always, happy shopping! Check out the Return Policy site for more return and refund policies.

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