Woot Return and Refund Policy

Are you looking for the Woot return policy details? If yes, then this guide is for you. We at Woot are committed to providing our customers with the best possible shopping experience. We understand that sometimes an item may not meet your expectations, and we’re here to help.

woot return and refund policy

If you’re not satisfied with an item you purchased from our online store, we offer a 30-day return or exchange policy. Simply contact us within 30 days of receiving your order, and we’ll be happy to help. Thank you for shopping with us!

Woot Return Policy

Woot.com (“Woot”) sells products on an “as is” basis and makes no representations or warranties of any kind, either express or implied, as to the fitness of the products for a particular purpose or their compliance with any specification. To the fullest extent permitted by law, the company disclaims all warranties, express or implied.

woot return policy

No returns or refunds are allowed except in extraordinary circumstances and at the discretion of Woot. In the event that a return is allowed, you will be required to pay a return shipping and handling fee, which will be deducted from your refund. All other sales are final.

A product may be physically damaged during transit which is beyond our control. If you receive a physically damaged product, please follow these instructions:

  • Retain all packaging material until you have inspected and are satisfied with the product upon arrival. If possible, please inspect the product in front of the delivery person.
  • Notify us within 24 hours of receipt via our customer service portal at help.woot.com so we can arrange for a replacement to be sent to you at no additional charge.
  • Please include photographs documenting the damage to both the product and packaging when possible as this will help us process your request more quickly.

Does Woot Accept Returns Without a Receipt?

It depends on the item and the condition it is in. If it’s within our return policy guidelines and you have proof of purchase like a packing slip or order confirmation email, we’ll be happy to process your return. If you don’t have proof of purchase or the item is outside our return policy, we may still be able to process your return. Please contact Customer Service for help.

How Long Do You Have to Return an Item to Woot?

We offer two different types of returns – Regular and Hassle-Free. Here’s how they differ:

Regular Returns

  • You have 14 days to return an item from the day it was delivered to you.
  • Shipping is on us! We’ll send you a return shipping label when you initiate your return online.
  • You’ll receive a refund in the same form of payment originally used for purchase within 3-5 business days of our receiving your returned product. Please note that credit card refunds may take up to one billing cycle to post to your account.

Hassle-Free Returns

  • If you’re not happy with an item, let us know within 60 days of receiving it, and we’ll make it right – easy peasy!
  • Hassle-Free returns are always free. We’ll even pay for the return shipping!
  • If we made a mistake or the item arrived damaged or defective, we’ll send you a replacement at no charge. No need to return the original item back to us.

Does Woot offer full refunds?

We offer a full refund for most items, except those marked as “final sale” on the product page. You can initiate a return from My Orders. We’ll also refund the original shipping cost if your return is a result of our error or damaged merchandise.

How long do Woot refunds take?

woot customer service

All Woot orders come with a 30-day return policy. If you are not satisfied with your purchase, you can return it for a refund within 30 days of the delivery date. Please note that we can only refund the original purchase price and shipping charges; we cannot refund any duties, taxes, or other fees charged by your government.

Does Woot Accept returns through the mail?

Woot does not accept returns through the mail. If you have an issue with a product you have purchased from Woot, please contact our customer service team at 1-888-991-9888.

Can I Return an Item to Woot Without the Box?

Unfortunately, we are unable to process returns for items that are not in the original manufacturer’s packaging. We apologize for any inconvenience this may cause.

Can I return an online purchase to the Woot store?

At this time, we do not accept returns of online purchases at our Woot store in Carrollton, Texas.

What is the Woot customer service phone number?

We’re happy to help! The Woot customer service phone number is 1-877-877-9696.

How to return a Woot item? 

Our standard return policy applies to all items sold on Woot except for those marked as “final sale” or ” Clearance”. If your item arrives damaged or defective, we’ll send you a replacement free of charge.

If you’re not satisfied with your purchase, you can return most items within 30 days for a refund of the item price, minus the shipping and handling charges (a $10 restocking fee per item applies). Some products have different policies or requirements associated with them.


That was all about Woot’s return and exchange policy. We hope that this article helped you understand the return process in a better way. If you have any doubts or queries related to this topic, feel free to ask us in the comment section below. Our Returnpolicy.me team will be happy to help you out.

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