Allbirds is a popular shoe company that offers a unique and stylish alternative to traditional sneakers. They are made of wool, which makes them breathable and comfortable. If you’re not satisfied with your purchase, the company offers a return and refund policy.
We’re committed to making sure you’re happy with your purchase. If you’re not, we’ll do our best to make things right. Here’s what you need to know about our return and refund policy. In this article, we will discuss the details of their policy and how to make a return or get a refund.
Allbirds Return Policy
At our store, we want you to be thrilled with your purchase, but if you’re not, we accept returns within 30 days of purchase. Please note that returned items must be in new, unworn condition with all original packaging and tags attached.
To start a return, please visit our Returns Portal. You will need your order number and the email address you used to place your order. Once you start your return, you will receive detailed instructions and a shipping label.
If you have any questions about our return process or policy, please contact us at support@allbirds.com. We do not currently accept returns for international orders. All international sales are final.
Does Allbirds Accept Returns Without a Receipt?
If you purchased from our website or in-store, you can return them without a receipt as long as you have your order number. If you don’t have your order number, we can look up your purchase using the email address you used to place the order.
How Long Do You Have to Return an Item to Allbirds?
We accept returns of unworn merchandise within 30 days of delivery for a full refund.
To initiate a return, please reach out to our team or visit our returns portal.
Does Allbirds offer full refunds?
We do not currently offer full refunds, but we may offer store credit or exchanges under certain circumstances. If you are not satisfied with your purchase, please contact our team at hello@allbirds.com to discuss your options.
How long do Allbirds refunds take?
We will process your refund immediately, but it may take 3-5 business days for the refund to post to your account.
Does Allbirds Accept returns through the mail?
Yes, we accept returns through mail. You have 30 days from the time you receive your shoes to initiate a return. If you need to return an item, please contact Allbirds customer service at help@allbirds.com to start the return process.
Can I Return an Item to Allbirds Without the Box?
Unfortunately, we cannot process a return without the original shoebox. The box is part of the product and we design it with equal care to hold and protect your shoes. We ask that you please return your shoes in the original shoebox, inside of a shipping box, in order to keep them safe and secure in transit back to us.
Can I return an online purchase to the Allbirds store?
Yes, we accept returns of unworn, undamaged shoes purchased on our website for a full refund within 30 days of receiving your order. We do not accept returns of items purchased through one of our resellers.
What is the Allbirds customer service phone number?
If you need to speak to a customer service representative, the best way to reach us is by creating a support ticket at https://allbirds.zendesk.com/hc/en-us/requests/new. A customer service representative will get back to you as soon as possible.
You can also find answers to many common questions in our Help Center at https://allbirds.zendesk.com/hc/en-us. If you purchased your shoes from one of our retail partners, please reach out to them directly for questions about returns and refunds.
How to return an Allbirds item?
If you’re not happy with your purchase, we accept returns of unworn, unwashed items within 30 days of delivery for a refund or store credit. Items marked “final sale” cannot be returned.
To start a return, please visit our Returns Portal and enter your order number and email address. You’ll then be able to select which items you’d like to return and print out a return shipping label. Attach the shipping label to the outside of your package, and drop it off at your nearest post office or UPS location.
Once we receive your return, we’ll process it within 5-10 business days. If you have any questions about returning an item, please contact us at help@allbirds.com.
Conclusion
That was all about Allbirds’ return and refund policy. Thank you for reading this article, and we hope that it’s helped you learn more about the company’s policies. If you have any questions or comments about the return policy, feel free to leave us a message in the comments section below. Thanks again for reading! Check our other blog posts at ReturnPolicy.me for more company return policies.