Lenovo Return and Refund Policy

Lenovo offers a 30-day return policy on most of its products. If you are not satisfied with your purchase, you can return the product for a full refund. In addition, Lenovo also offers a warranty on their products. If you experience any problems with your device, you can take it to a Lenovo service center for repair or replacement.

lenovo return and refund policy

In this article, we will outline the details of the Lenovo return and refund policy so that you know exactly what to do if you need to make a return or get a refund. If you’re not happy with your Lenovo purchase, you can return it within 30 days for a full refund. No questions asked. We want you to be satisfied with your purchase, and if you’re not, we’ll make it right. Read on for more information about Lenovo’s return and refund policy.

Lenovo Return Policy

Lenovo offers a standard one-year warranty on all of its products, with extensions available for purchase. The company’s return policy gives customers up to 30 days to return or exchange new, unopened items, or those with a manufacturing defect. Customers are responsible for return shipping costs and may be charged a 10% restocking fee for opened items in some cases.

Does Lenovo Accept Returns Without a Receipt?

Receipts are always required for returns, but if you do not have your original receipt, we may be able to look up your purchase in our system and process your return. Please note that we can only look up purchases made within the last 180 days, and this process may take additional time. If we are unable to look up your purchase, we will not be able to accept your return.

lenovo returns policy

How Long Do You Have to Return an Item to Lenovo?

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with all of the accessories included.

Your item needs to have the receipt or proof of purchase included. If you paid with a credit card or PayPal, you will need to include the credit card or PayPal number used to make the purchase.

Does Lenovo offer full refunds?

Yes, Lenovo offers full refunds for items that are returned within 30 days of the delivery date, as long as the products are in new, unused condition and in the original packaging with all accessories. If you are not satisfied with your purchase, you may return it for a refund within 30 days of the delivery date.

All returns must be in new, unused condition and in the original packaging with all accessories. Refunds will be processed within approximately two weeks of receipt of your return. Shipping and handling charges are non-refundable and you will be responsible for shipping charges on returned items.

How long do Lenovo refunds take?

Lenovo refunds may take up to 10 business days to process. Please note that original shipping charges are non-refundable.

Does Lenovo Accept returns through the mail?

Yes, Lenovo accepts returns through the mail for most products within 30 days of the invoice date. You may return your purchase for a refund of the product sale price or for a credit that can be used on a future Lenovo purchase, depending on your original method of payment.

To return an item by mail:

  • Sign in to Your Account, select Order History, and then click the Return Item(s) button next to the order you want to return.
  • On the Return Summary page, select Up to 30 days for refund or exchange and click Continue.
  • Follow the instructions on the following screen to complete your return request and print your Return Shipping Label. Affix the shipping label to the outside of the package, and then drop it off at any UPS location.
  • You will be notified via email once we have received and processed your return request

Can I Return an Item to Lenovo Without the Box?

At Lenovo, we strive to provide the best possible shopping experience for our customers. We understand that sometimes you may need to return an item, and we want to make the process as easy as possible for you.

If you need to return an item to Lenovo, you can do so even if you don’t have the original packaging. However, please note that a return without the original packaging may result in a restocking fee.

Can I return an online purchase to the Lenovo store?

lenovo return after 30 days

Products that were purchased from Lenovo.com can be returned within 30 days of the invoice date. A refund will be issued to the original credit card that was used for payment once we have received the returned product back and processed it through our return center. If you purchased a product from one of our authorized online resellers, please contact them directly to process your return according to their respective return policy.

Products that were purchased from a Lenovo retail store should be returned to the store where the product was bought. The store will then handle the return/refund according to its own store policy.

What is the Lenovo customer service phone number?

The Lenovo customer service phone number is 1-855-253-6686.

How to return a Lenovo item

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu, and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.


To return an item you should mail your product to 12412 E Trimble Rd, Suite 100, Dayton, OH 45424
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


We hope you got to know everything about Lenovo’s return and refund policy from this article. If you have any further queries, please comment below and we will get back to you as soon as possible. Keep visiting Returnpolicy.me for more information related to product returns and refund policies.

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