Lids, the popular hat retailer, has recently updated its return and refund policy. And we’ve got all the details for you! If you are also looking for Lids return and refund policy, then you came to the right place. Here, we will be discussing Lids return and refund policy in detail.
If you have made a purchase at one of their stores and don’t seem to like it, you can gladly proceed to return it for an exchange or refund. To know the complete process, read below.
What is Lids Return Policy?
We want you to be happy with your purchase from Lids. If for any reason you are not satisfied with your purchase, you may return the item(s) free of charge for an exchange or refund within 60 days of the order date. Shipping and handling charges are non-refundable.
To initiate a return or exchange, please fill out the return form included in your shipping package and include it with your return. You may also initiate a return by visiting our online Returns Center.
Please note that all items must be returned in new or unused condition, with all original tags and labels attached. Worn, damaged, or altered items cannot be accepted. Additional restrictions may apply to clearance items, SidelineSwap items, and customized items—these items are noted on their product detail pages.
Refunds will be processed within 10–14 business days of receiving your return and will be credited back to your original method of payment. You will be notified via email once the refund has been processed. exchanges will ship out within 10-14 business days from when the return is received at our warehouse
How Long Do I have to Return an Item to Lids?
We offer our customers a 60-day return policy for items purchased on lids.com. If you are not satisfied with your purchase, you may return your unused item (s) within 60 days of the date your order was placed.
All returns must be accompanied by the original sales receipt, and all merchandise must be in new and unused condition, with original tags attached. Please note that shipping and handling charges are non-refundable.
Does Lids Accept Returns Without a Receipt?
In most cases, we can refund your purchase without a receipt. We may be unable to issue a refund without a receipt for the following items:
- Clearance items (any item with a price ending in .97)
- Personalized or custom-decorated merchandise
- Special orders
- Gift cards
- Items marked “final sale”
Does Lids offer full refunds?
If you are not satisfied with your purchase from Lids, you may return it within 60 days of the date of purchase. Item(s) must be in new, unused, and unaltered condition with all original tags and labels attached.
Used items, including items that have been washed, worn, or altered will not be accepted. Returns will be processed as a refund to the original form of payment. Shipping and handling charges are not refundable.
Can I return an Item to Lids without the box or original package?
At Lids, we want you to be satisfied with your purchase. If you are not satisfied with your purchase, you can return it for a refund within 30 days of the date of purchase, as long as the item is unused, unwashed, and in its original condition with all tags attached. We do not accept returns on clearance items or special orders.
Lids will accept returns without the box or original package, but a 10% restocking fee will be applied to the refund total. All shipping and handling charges are non-refundable.
How will I be refunded by Lids?
In order to receive a refund for an item, the item must be in like-new condition with original tags attached. A refund will be processed within 10-14 business days from the time we receive your return. You will receive an email notification when your return is processed. If you have any questions about the status of your refund, please contact us at email@example.com.
How Long do Lids refunds take?
After Lids receives your return, it can take 10-14 business days for our team to process your refund. You will receive an email notification when your refund has been processed. If you still have questions about your refund, please contact customer service at 1 (888) 441-5487.
Can you return an online purchase to the Lids store?
If you’re not happy with your purchase from our website, we will gladly accept your return at any of our store locations. Please note that refunds can only be processed at a store location and will be credited to the original form of payment. If you would like to return an item purchased online or in-store, please bring the item and your packing slip (if available) to any of our store locations.
What’s Lids customer service phone number?
If you have questions or need assistance with your order, our customer service team is happy to help. You can reach us by phone at 1-866-558-5437 or by email at firstname.lastname@example.org. Our customer service hours are Monday-Friday 9:00 am-5:00 pm EST.
Does Lids Accept returns through the mail?
We accept returns by mail for items purchased online at lids.ca. Complete our online return form, located at the bottom of this page, to receive your FREE return shipping label. Returns must be made within 60 days of the date you received your order. Shipping and handling charges are not refundable. Please allow 2-3 weeks for your return to be processed once it arrives at our warehouse.
That was all about Lids return and refund policy. Hope this article has cleared up any questions you have about returning and refunding items from Lids. Please note that this return and refund policy may be subject to change. Check out our ReturnPolicy.me website for more updates about the return policies. Thanks for reading.