Skims is a clothing company that is quickly gaining popularity. One of the things that set Skims apart from other companies is its amazing return and refund policy. Skims allows customers to return or exchange items within 30 days of purchase, no questions asked!
This policy is great for customers because it gives them peace of mind knowing that they can always get their money back if they are not happy with their purchase. It is also great for the company because it helps keep customers loyal and encourages them to shop again in the future. If you are thinking about buying clothes from this store, be sure to check out their return and refund policy first! You won’t be disappointed.
Skims Return Policy
We’re happy to offer a full refund on any unused items within 30 days of purchase. If you’re not satisfied with your purchase, please contact us and we’ll be happy to help.
Products must be returned in new or unused condition and in the original packaging. All swimwear must have hygienic liners intact. Footwear must include the original shoe box. We do not accept returns on earrings, undergarments, or final sale items.
Returns must be postmarked within 14 days of delivery. We only provide one return per order. If you would like to exchange an item, please return your unwanted item(s) for a refund and place a new order for the desired item(s).
To start a return, please visit our Returns Center. If you are unable to start a return through our online portal, please contact us at hello@skims.com. Please note that we may require a photo verification of your return before processing.
Refunds (if applicable) will be processed within 10-14 business days after your return is received and inspected at our warehouse. You will receive an email once your refund has been processed. Depending on your bank or credit card company, it may take an additional 2-10 business days for the refund to appear on your statement
Does Skims Accept Returns Without a Receipt?
Skims does accept returns without a receipt for store credit only. A valid government-issued ID is required for all return transactions without a receipt.
How Long Do You Have to Return an Item to Skims?
You have 30 days from the date of your order to return an item to us. Returns must be postmarked within this time frame in order to be eligible for a refund. If you return an item after the 30-day window, we will not be able to process a refund for you.
Does Skims offer full refunds?
At Skims, we want you to be 100% happy with your purchase. If for any reason you are not satisfied with your purchase, we will gladly accept returns of unworn, unwashed, undamaged, or defective merchandise purchased on skims.com for a full refund within 30 days of the date of purchase.
Shipping and handling charges are non-refundable. All returned merchandise must be in its original packaging with its original packing slip & tags attached.
How long do Skims refunds take?
Skims returns are processed within 10-14 business days of receiving your package. Please note that refunds may take up to 10 business days to reflect on your account, depending on your bank. If you have any questions about your refund, please contact our customer support team at help@skims.com.
Does Skims Accept returns through the mail?
Yes, Skims accepts returns by mail. You have 14 days from the date you received your shipment to return items by mail. All items must be returned in their original condition, with all tags attached. Refunds will be processed within 5-7 business days of receiving your return.
Can I Return an Item to Skims Without the Box?
Customer satisfaction is our top priority, which is why we offer store credit or a refund on most items, as long as they are returned within 60 days of purchase, unworn, with tags still attached. To start a return, please visit our returns portal.
For some items, we do require that they be returned in their original packaging (for example bras and swimwear). For these items, we will provide you with a mailing label to return the item to us. Please note that you will be responsible for the cost of shipping the item back to us.
If you have any questions about returning an item, please contact our Customer Care team at help@skims.com.
Can I return an online purchase to the Skims store?
We accept returns for store credit or refund on most full-price merchandise, returned within 30 days with an original sales receipt. A return form and shipping label are included in your package. For your convenience, you may also request a return through our Returns Center.
Please note that we do not accept returns on bodysuits, cosmetics, swimwear, undergarments, or final-sale items. All items must be in new and unused condition with all original tags and packaging attached in order to be eligible for a refund.
To return an item purchased online:
- Pack the item(s) securely in the original packaging if possible. Include the return form and invoice with your return.
- Affix the pre-paid UPS label to the outside of your package and take it to a UPS Drop-off location. Please make sure to retain your UPS Tracking Number for reference until you have received store credit or a refund confirmation email from our Returns Department.
- Or alternatively, you may ship via any other traceable method at your own expense to:
Skims Returns 4440 W 147th St Hawthorne, CA 90250
What is the Skims customer service phone number?
Our customer service team is available Monday-Friday 9 AM-5 PM EST. You can reach us by email at info@skims.com or by phone at 1-888-700-5860.
How to return a Skims item?
If you are not satisfied with your purchase, we will gladly accept returns of unworn, unwashed, undamaged, or defective merchandise purchased on skims.com for a refund or an exchange within 30 days of the ship date. Shipping and handling charges are non-refundable.
Skims reserves the right to deny any return that does not comply with these policies. We do not offer price adjustments for previous purchases.
To return merchandise purchased on skims.com:
- Pack and securely seal the merchandise in the original packaging, if possible. Please include all paperwork, parts, and accessories.
- All return shipping charges must be prepaid; we cannot accept C.O.D deliveries. We recommend that you use a carrier service that provides tracking information, so you can confirm that your return is received by us.
- For your protection and to ensure prompt delivery, we recommend that you send your return via a carrier service that provides tracking information and insurance.
Conclusion
Now that you know all about Skims’ return and refund policy, you can be confident that you will be able to get your money back if you are not happy with your purchase. So go ahead and shop with confidence knowing that Skims has you covered! If you want to know more about the return policies of other stores, visit ReturnPolicy.me today.