Ugg Return and Refund Policy

If you’re not happy with your purchase from Ugg, you can return it within 30 days for a refund. But there are a few things to keep in mind before you send your Uggs back. If you are looking for the UGG return and refund policy, you came to the right place.

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In this article, we will guide you through the process of UGG returns and refunds so that you can easily get through it without any hassle. So, keep on reading to learn more!

Ugg Return Policy

We want you to be happy with your purchase. If for any reason you are not, we will accept returns of unworn merchandise, with tags attached, within 30 days of delivery. A refund will be processed within two weeks and credited back to the original form of payment. We do not accept returns on personal care products, final-sale items, or international orders. Shipping and handling charges are non-refundable.

Does Ugg Accept Returns Without a Receipt?

The store does accept returns without a receipt in most cases, but there are a few exceptions. If you are returning an item that was purchased more than 60 days ago, you will need to provide a photo ID. For items that were purchased online, you will need to provide the order number.

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If you do not have either of these, then the store may still be able to process your return if you have the credit card that was used to make the purchase.

How Long Do You Have to Return an Item to Ugg?

If you are not satisfied with your purchase, you may return it within 30 days of the date of shipment for a refund. Returned items must be unworn, in the original packaging, and accompanied by the original packing slip. Shipping and handling fees are non-refundable.

Does Ugg offer full refunds?

Based on our research and interactions with our customer service, it appears that the company offers full refunds for most items as long as you have your original receipt and the item is in new, unused condition. In some cases, they may offer a merchandise credit rather than a refund.

How long do Ugg refunds take?

Ugg refunds usually take 3-5 business days to process. If you paid with a credit or debit card, the refund will be credited to that card. If you paid with PayPal, the refund will be credited to your PayPal account.

Does Ugg Accept returns through the mail?

If you are not satisfied with your purchase, you may return it by mail within 30 days of the date of purchase. Please note that product(s) purchased through our Retail Partners must be returned to the original place of purchase and are subject to the return policies of our Retail Partners.

For products purchased through our Online Store, please see below for details on how to process your return. All returns must be accompanied by a Return Authorization Number (RA #).

Can I Return an Item to Ugg Without the Box?

Items must be returned in the original box with all included accessories to receive a refund. Shipping costs and sale items are non-refundable.

Can I return an online purchase to the Ugg store?

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Products purchased online from us can be returned to our store, provided that they are in new, unworn condition with the original packaging and tags attached. Returns must be made within 30 days of purchase, and customers are responsible for shipping costs.

What is the Ugg customer service phone number?

Ugg Customer Service Phone Number 1 (888) 432-8530.

How to return an Ugg item?

Ugg offers a full refund on items returned within 30 days of the order date, given that the item is in new, unused condition with the original tags attached. If you return an item after 30 days, they will offer a store credit for the amount of the returned item.

To start a return, go to the website and click on the “Returns” tab at the bottom of the page. Once you click on that, a popup will appear with a return form. Fill out the form and include your order number, email address, and phone number. You will then select whether you would like a refund or store credit and if you want to ship the item back or bring it to any of their stores.

If you ship the item back, enclose the form in your package and send it to:

UGG Returns
2610 Seaboard Rd
Ventura, CA 93003.


That was all about UGG’s return and refund policy. If you have any further questions about the process, please contact us for assistance or you can contact their customer service team. Visit our website at for any help or queries. Thanks for reading!

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