“We’re sorry, but we can’t accept returns or give refunds on Under Armour products. All sales are final.” If you’re like most people, this is probably not the response you were hoping for when you asked about the return and refund policy for Under Armour products.
But don’t worry, we’re here to help explain why this policy is in place and how it benefits you, the consumer. Under Armour is a company that stands behind its products. We believe the customers should have complete freedom when buying products from us.
Under Armour Return Policy
Our hope is that you are completely satisfied with your Under Armour merchandise. However, if you are not satisfied with your purchase, please follow the instructions below to return or exchange your merchandise.
We gladly accept returns of unworn, unwashed, undamaged or defective merchandise purchased on our website for a full refund within 30 days of the original purchase. Shipping charges will not be refunded. If you return part of an order that included a discount or promotion, we will adjust your refund to reflect the prorated discount. Returns must be made using a trackable shipping method. When returning footwear, please include the original shoe box in the return shipment.
To initiate a return or exchange, please contact our customer service team at 1-888-727-6687 or visit our website at www.underarmour.com/returns. We will provide you with a return authorization number and instructions on where to send your return. Once we receive and process your return, we will credit your original form of payment within 10-14 business days.
Does Under Armour Accept Returns Without a Receipt?
Under Armour does not accept returns without a receipt. All returns must be accompanied by a valid receipt in order to be processed. Returns without a valid receipt will not be accepted and will be sent back to the customer.
How Long Do You Have to Return an Item to Under Armour?
You can return items to Under Armour within 30 days of purchase for a refund. All returned items must be in new, unused condition with all original tags and packaging intact. Shipping charges are non-refundable.
Does Under Armour offer full refunds?
We want you to be completely satisfied with your purchase, but if you are not, we will gladly accept returns of unworn, unwashed or defective merchandise purchased through our store or website. Returns must be made within 30 days of the date of delivery. Shipping and handling charges are not refundable.
How long do Under Armour refunds take?
We want you to be happy with your purchase, but if you’re not, we accept returns within 60 days of the date of purchase. Products must be in new, unused condition with all original tags and packaging attached.
If you purchased your product from an Under Armour store, please bring the product and your receipt back to the store for a refund.
If you purchased your product from underarmour.com, please follow the instructions below:
- Securely package your merchandise
- Include a copy of your packing slip or order confirmation email
- For the fastest processing, write your RMA (Return Merchandise Authorization) number on the outside of the shipping box
- Send to:
Under Armour Attn: Online Returns 145 Depot Street Manchester, NH 03101
Does Under Armour Accept returns through the mail?
We accept returns on products ordered from underarmour.com. You can return a product ordered from underarmour.com within 30 days of the date your order is delivered to you. All returned products must be unworn, in the state you received them, and with all original tags attached.
Worn or damaged products, joy-consoles opened used consoles & controllers, and products without original tags attached are not eligible for return and will be sent back to you. Shipping and handling charges are not refundable
Can I Return an Item to Under Armour Without the Box?
Products must be returned in their original condition, with all tags attached, and in the original packaging. We strongly encourage you not to remove the tags or dispose of the product packaging until you have decided whether to keep the product. We also cannot accept returns of certain products, including:
- Products that are faded, washed, or otherwise show wear or damage
- Customized products (including custom-ordered shoes)
- Products damaged due to improper handling by the customer
- Undergarments
- Opened electronic media (e.g., DVDs, CDs, video games)
Can I return an online purchase to the Under Armour store?
Products purchased through authorized retailers must be returned to the retailer and are subject to the retailer’s return policy. We do not accept returns for products purchased from unauthorized retailers.
Products purchased on UA.com can be returned for a refund within 30 days of the date of purchase. Shipping and handling costs are non-refundable.
What is the Under Armour customer service phone number?
If you want to talk to customer service for any details or queries related to their return policy and refunds, then the contact number is 1-888-727-6687.
How to return an Under Armour item?
If you’re not satisfied with your Under Armour purchase, you can return it for a refund within 30 days of the date of purchase. All returns must be in new, unused, and unaltered condition. Returns will not be accepted if the product shows signs of wear, is missing parts or accessories or is otherwise not in new, unaltered condition. Shipping charges are non-refundable.
Conclusion
We hope this article has given you a better understanding of Under Armour’s return and refund policy. With their 30-day return period and pre-paid shipping option, they make it easy to send items back without any hassle. If you have any other questions about returns or refunds, please contact the company directly for further assistance. To know about more store return and refund policies, visit our website at ReturnPolicy.me. Thank you for reading!