Williams Sonoma Return and Refund Policy

Do you want to know about the Williams Sonoma Return and Refund Policy? If yes, then this guide is a must-read. We at Williams Sonoma are committed to making sure our customers are satisfied with their purchases. That’s why we offer a no-questions-asked return and refund policy.

williams sonoma return and refund policy

If for any reason you’re not happy with your purchase, simply return it within 60 days for a full refund. No questions asked. We want you to be happy with your Williams Sonoma purchase, and we’ll do whatever it takes to make that happen.

Williams Sonoma Return Policy

Williams Sonoma is committed to offering our customers the best possible value. We gladly accept returns of unused and undamaged merchandise bought from us, either online or in our stores, for a full refund of the merchandise cost within 90 days of the date of purchase.

 williams-sonoma customer service

Used or damaged merchandise, including items purchased on clearance or as final sale, may be returned for a partial refund at our discretion. Returns of monogrammed items and gift cards cannot be accepted.

We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, you are responsible for return shipping charges.

Does Williams Sonoma Accept Returns Without a Receipt?

In general, the store accepts returns without a receipt if the item is in its original condition and was purchased within the last 30 days. If the item was on clearance or purchased more than 30 days ago, the return may be refused or subject to a restocking fee.

How Long Do You Have to Return an Item to Williams Sonoma?

You have up to 60 days to return an item to Williams Sonoma. Returns made within 60 days will receive a full refund, while returns made after 60 days will be subject to a 20% restocking fee. All returns must be made with the original receipt and in the original packaging.

Does Williams Sonoma offer full refunds?

Customers may return items by mail or to their local store. If an item is returned by mail, the customer is responsible for the return shipping cost. The store does not offer exchanges; instead, customers may return an item and place a new order for the desired item. All returns must be made within 60 days of purchase and items must be in new, unused condition in order to be eligible for a refund.

How long do Williams Sonoma refunds take?

Williams Sonoma refunds usually take 3-5 business days to process. You will receive an email notification when your refund has been processed. Refunds will be credited to the original form of payment.

Does Williams Sonoma Accept returns through the mail?

At Williams Sonoma, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety, and construction is our priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt refund or exchange.

williams sonoma warranty

If within 30 days, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value or exchange by following the instructions on our easy-to-use return form that will accompany your packing slip.

Can I Return an Item to Williams Sonoma Without the Box?

Unfortunately, we cannot accept returns on items that are not in their original packaging.

Can I return an online purchase to the Williams Sonoma store?

At Williams Sonoma, we want you to be absolutely delighted with your purchase. If for any reason you are not, we will gladly accept your return within 60 days of receipt, excluding items purchased with a monogram or special finish.

In-store purchases can only be returned to our stores and not by mail. Online purchases can be returned either by mail using our pre-paid shipping label or by bringing the item(s) to one of our stores. We are unable to process exchanges by mail. Damaged items and items marked “Final Sale” cannot be returned.

What is the Williams Sonoma customer service phone number?

The Williams Sonoma customer service phone number is 1-877-812-6235.

How to return a Williams Sonoma item?

Returns are easy at Williams Sonoma!

  • You have 30 days from the date of delivery to return most items in their original condition.
  • Items must be returned in their original packaging.
  • Some exclusions apply, including monogrammed items, Made to Order items, final sale items, and gift cards.
  • All food items are final sale.
  • For returns by mail, you will need to include a pre-paid shipping label.
  • Shipping and handling fees will not be refunded.
  • Refunds will be processed within 3-5 business days after your return is received at our warehouse.
  • If you paid with a Gift Card or E-Gift Card, we will credit your account with the Gift Card or E-Gift Card within 3-5 business days after your return is received at our warehouse.


That was all about Williams Sonoma’s return and refund policy for the purchased items. If you are also thinking of returning a purchased item, then do check whether your validity period is still active or not. Thanks for reading. Hope this article was helpful. Check out ReturnPolicy.me for more informative articles.

Leave a Comment