Hi, welcome to my blog! Today, I’m going to be discussing the Steve Madden return and refund policy. This is a topic that I’m passionate about because I believe that consumers should always be aware of their rights when it comes to returns and refunds.
I’ll be discussing the different aspects of the Steve Madden return and refund policy, and giving my thoughts on each one. If you’re not satisfied with your purchase from Steve Madden, I am here to help. Their return and refund policies are simple. Read below to know more.
Steve Madden Return Policy
Returns are accepted within 30 days of the date of purchase. All returns must be unused, unworn, and undamaged, with all original tags attached. Refunds will be made to the original form of payment. Shipping and handling charges are not refundable.
Sale items are final sale and cannot be returned. To initiate a return, please fill out the return form on the back of your invoice and include it with your package. Returns can also be initiated by logging into your account on stevemadden.com and going to the “My Orders” section.
Please note that you will be responsible for return shipping costs. We recommend using a shipping method with tracking, as we are not responsible for lost or misdirected returns. Once we receive your return, we will process your refund within 10 business days. You will receive an email notification when your refund has been processed.
Does Steve Madden Accept Returns Without a Receipt?
You can return items to Steve Madden without a receipt, but you will only receive store credit for the amount of the item. If you have your original form of payment, you will receive a refund on that card.
How Long Do You Have to Return an Item to Steve Madden?
Products must be returned within 60 days of the date you receive the merchandise. All returns must be accompanied by a sales receipt or packing slip.
Does Steve Madden offer full refunds?
If you are not satisfied with your purchase from www.stevemadden.com, you may return unworn merchandise (excluding items purchased from the clearance or sale section) within 30 days of the shipping date for a full refund of the purchase price, provided that the merchandise is returned in its original condition, with the original packaging and packing slip.
Promotional items must be returned along with any other items they were shipped with; all other rules still apply. Shipping and handling charges are non-refundable, except if we made a shipping error.
How long do Steve Madden refunds take?
It usually takes 3-5 business days for Steve Madden to process a refund and it will show up in your account within 2-3 weeks of being processed. If you paid with a credit or debit card, you’ll receive your refund in the form of a credit to that card.
Does Steve Madden Accept returns through the mail?
Yes, Steve Madden does accept returns through the mail. You have 30 days from the date of purchase to return items by mail. To return by mail, you will need to include your original packing slip or invoice, as well as the reason for your return. You can choose to receive a refund in the form of your original payment or as store credit.
Can I Return an Item to Steve Madden Without the Box?
Yes – our returns policy is ‘pretty lax’ (according to our Customers), so we accept items back even if you don’t have the box or tags.
Can I return an online purchase to the Steve Madden store?
Customers are able to return merchandise purchased online to any Steve Madden retail store location. We gladly accept returns of unworn merchandise within 30 days of purchase. Returns must include the original shoe box and packing slip, and be in the same new condition as when purchased. All refunds will be processed using the original form of payment. Please note that we cannot process exchanges at our retail locations.
What is Steve Madden customer service phone number?
The Steve Madden customer service phone number is 1-888-SMADDEN (1-888-762-3336).
How to return a Steve Madden item?
If you’re not satisfied with your purchase, you can return it for a refund within 30 days of the ship date. All returns must be accompanied by the original sales receipt, and items must be returned in their original condition (unworn, unwashed) with all tags attached. Please note that shipping and handling charges are not refundable.
Conclusion
Steve Madden is committed to providing customers with quality products, excellent customer service, and a hassle-free return process. For most items, returns are accepted within 30 days of purchase with a receipt or store credit. We hope this article has provided you with an overview of the Steve Madden Return and Refund Policy. Get back to ReturnPolicy.me if you want to know more about store return policies.